Can I get a refund?
Yes. You can get a full refund on any plan (monthly, yearly or lifetime) until 30 days after its first payment, and never less than 14 days after you buy it, for any reason, even if you used it. Bought during your free trial? You can ask before the first charge too (nothing is charged).
Signed in, use "Request a refund" in Settings › Membership. Or write to support@kanamastery.com from your account's email, or use the form on kanamastery.com/refund. We confirm by email straight away and refund within 14 days. Cancelling instead stops the next renewal, without a refund.
MORE ABOUT MEMBERSHIP AND BILLING
What's free?How does the free trial work?What does KanaMember add, and how much is it?How do I cancel?Is there a student discount?Still stuck?
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